Privacy Policy

We collect the following types of information when you visit our website, make a purchase, or engage with us online:

If you separately opt in to receive SMS text messages, we may also collect:

• Mobile telephone number
• Date and time of consent
• Consent source
• Consent-language version
• SMS preference and opt-out status
• Related message history

Providing a phone number alone does not, by itself, constitute consent to receive SMS messages.

We may use your information to:

• Process transactions and fulfill orders
• Send marketing emails, offers, or newsletters (only if opted in)
• Send operational SMS messages only when the recipient has separately and affirmatively opted in
• Improve our website and customer experience
• Analyze usage trends through website analytics
• Comply with applicable laws and regulatory obligations

Providing a mobile telephone number does not by itself constitute consent to receive SMS messages.

We do not sell your personal information. We may share information with trusted third-party service providers, including:

• Payment processors for secure transactions
• Email marketing platforms to send updates and promotions
• Analytics providers to improve website performance
• Legal authorities if required by law or to protect our rights

All partners are required to maintain the confidentiality and security of your data and are only permitted to use it for the services we've contracted them for.

Text messaging originator opt-in data and consent are excluded from the information-sharing categories described above and will not be shared with any third parties.

Service providers may process this information solely as necessary to operate communications on our behalf, subject to confidentiality and security obligations, but they may not use SMS consent data for their own marketing or promotional purposes.

We use cookies and similar technologies to:

• Analyze site traffic and usage behavior
• Remember your preferences
• Customize content and advertising

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain site functionalities.

Do Not Track: At this time, we do not respond to "Do Not Track" browser signals.

You have the right to:

To exercise these rights, contact us using the information in Section 10.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

We implement technical and organizational safeguards, including encryption, secure servers, and limited-access systems, to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

Our website may contain links to external websites or services not operated by us. We are not responsible for the privacy practices of those third parties and encourage you to review their policies before sharing any personal information.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child under 13, we will delete it immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed of how we protect your information.

If you have any questions about this Privacy Policy or would like to exercise your data rights, please reach out:

We use artificial intelligence tools, automated systems, and digital assistants to help operate our website, communicate with customers, and deliver certain services. These tools may include AI-powered phone systems, chat features, text messaging platforms, automated scheduling, quoting tools, and email responses.

We send SMS messages only to recipients who have separately and affirmatively opted in.

SMS consent is optional. Providing a telephone number, using our website, submitting a form, scheduling an appointment, purchasing, receiving services, creating an account, registering, or working with Saddle Brooke does not constitute SMS consent.

When consent is provided, we may retain the mobile number, consent date, consent source, consent-language version, communication preferences, opt-out status, and related message records for operational, security, and compliance purposes.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Opting out will not affect services, appointments, accounts, registration, support, purchases, or business relationships. Email and telephone communication remain available.

Text messaging originator opt-in data and consent will not be sold or shared with third parties.