Effective Date: February 2025
SaddleBrooke Life (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website or services.
We collect the following types of information when you visit our website, make a purchase, or engage with us online:
a. Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party providers)
b. Non-Personal Information
IP address
Browser type
Device information
Website activity and usage data (via cookies and analytics tools)
We may use your information to:
Process transactions and fulfill orders
Send marketing emails, offers, or newsletters (only if opted in)
Improve our website and customer experience
Analyze usage trends through website analytics
Comply with applicable laws and regulatory obligations
We do not sell your personal information.
We may share information with trusted third-party service providers, including:
Payment processors (for secure transactions)
Email marketing platforms (to send updates and promotions)
Analytics providers (to improve website performance)
Legal authorities (if required by law or to protect our rights)
All partners are required to maintain the confidentiality and security of your data and are only permitted to use it for the services we’ve contracted them for.
We use cookies and similar technologies to:
Analyze site traffic and usage behavior
Remember your preferences
Customize content and advertising
You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain site functionalities.
Do Not Track: At this time, we do not respond to “Do Not Track” browser signals.
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your personal data
Opt out of marketing communications at any time via the unsubscribe link in emails
Manage or disable cookies through your browser settings
To exercise these rights, contact us using the information in Section 10.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
We implement technical and organizational safeguards, including encryption, secure servers, and limited-access systems, to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
Our website may contain links to external websites or services not operated by us. We are not responsible for the privacy practices of those third parties and encourage you to review their policies before sharing any personal information.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child under 13, we will delete it immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed of how we protect your information.
If you have any questions about this Privacy Policy or would like to exercise your data rights, please contact us:
We use artificial intelligence tools, automated systems, and digital assistants to help operate our website, communicate with customers, and deliver certain services. These tools may include AI-powered phone systems, chat features, text messaging platforms, automated scheduling, quoting tools, and email responses.
When you engage with our services, you may interact with AI systems that assist with:
Customer service conversations
Phone calls or voicemail responses
Text message follow-ups
Appointment setting and reminders
Quote generation or project-related information
Website chat or virtual assistants
These systems may use automated decision-making processes to provide quick responses based on the information you share.
AI tools may collect and process:
Voice recordings and transcriptions
Chat logs or message history
Inquiry details you provide (project type, location, timeline, etc.)
Metadata such as timestamps or interaction history
This data is used solely to operate our services, improve accuracy, and enhance customer support.
We may use AI-generated or AI-assisted data to:
Respond to questions or requests
Automate scheduling or follow-up communication
Improve customer experience
Train, monitor, and enhance system performance
Identify issues and maintain platform functionality
We do not use AI for automated credit decisions or any legally significant automated profiling.
Some AI features are powered by trusted partners. These providers may process your data on our behalf. All partners are required to follow strict confidentiality and security protocols and may only use your data to provide contracted services.
We do not sell or share your AI-related data with third-party advertisers.
You may opt out of automated SMS messages at any time by replying STOP.
You may request that we limit or disable AI-generated communications by contacting us using the information below.
Please note that opting out of automated communications may affect our ability to respond quickly or schedule services.
AI tools may occasionally produce incorrect or incomplete information. You should verify important details before relying on them. We are not liable for errors or omissions resulting from AI-generated output.
SaddleBrooke Life
1025 W Grizzly Drive
De Kalb, TX 75559
📞 +1 (903) 219-0869
Accessibility: If you need this policy in an alternative format, please contact us.
